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Plain language
Plain language is clear, written communication that the public can easily understand and use. The Plain Writing Act of 2010 requires federal agencies like the U.S. Small Business Administration (SBA) to use plain language when communicating in writing with you.
Our commitment
SBA is committed to clear communication. We provide ongoing training and resources to employees on the importance of plain language.
Since the inception of the Act, we have trained key agency employees in plain writing, especially those employees who communicate with the public. We continue to offer training opportunities that reinforce the importance of communicating clearly. We have also developed new ways to obtain and learn from our customer feedback.
To learn more about SBA's plain language activities and accomplishments, visit our Plain Language Compliance reports.
How you can help
You can help us meet our plain language goals.
To ask questions or recommend an improvement to our materials, including SBA.gov pages, please contact:
Aungelic Nelson, SBA Plain Language Coordinator
Kim Bradley, Director, Office of the Executive Secretariat
plain.language@sba.gov